WEBASTO,ERROR CODES EBERSPACHER AND PLANAR

The control unit - the "brain of the system", controls the heater in real time. The control units are divided into internal (located inside the heater) and external (mounted outside). The control unit stores the history of the heater.

In the event of a malfunction of individual components, the control unit emergencyly shuts off the heater and issues an error code.

Error codes Webasto / Webasto /

Error code / Error description

F 00 control unit is faulty (at AT 3500/5000)

F 01 there is no start (after 2 attempts) or (at AT 3500/5000) no flame is formed

F 02 flame break (repeated more than 5 times)

F 03 voltage drop below acceptable or increase above acceptable

F 04 premature flame recognition

F 05 open circuit or short circuit of the flame sensor (for AT 2000 and AT 2000S)

F 06 open circuit or short circuit temperature sensor

F 07 open circuit or short circuit of the metering pump

F 08 open circuit, short circuit or incorrect speed of the air blower motor

F 09 open circuit or short circuit of the glow plug / flame sensor

F 10 overheat

F 11 open circuit or short circuit of the heating limiter (for AT 3500/5000)

F 12 open circuit or short circuit of the control thermostat (at AT 3500/5000)

Error codes Eberspacher

010 Voltage too high

011 Voltage too low

012 Overheating (program - threshold value)

014 Overheating possibility detected (differential rating)

015 Lockout - Heater has overheated more than 10 times

017 Overheating detected Emergency shutdown (limit value)

020 021 A candle is an interruption. Candle: short circuit, overload or accidental grounding. The candle has failed as a result of exceeding the voltage values.

030 The fan motor speed for air intake is out of range.

031 Fan motor for air intake - interruption.

032 Air intake fan motor: short circuit, overload, or accidental grounding.

038 Car fan relay - interrupt.

039 Car fan relay - short circuit, overload, or accidental ground.

041 Water pump - interruption.

042 Water pump - short circuit, overload, or accidental grounding.

047 Dosing pump - short circuit, overload or accidental grounding.

048 Dosing pump - interruption.

050 Blocking. Too many failed start attempts (10 start attempts, as well as a repeat start for each start attempt).

051 Time exceeded.

052 Security time value exceeded.

053 The flame is interrupted in time of the “large” control stage.

056 The flame is interrupted in time of the “small” control stage.

060 Temperature sensor - interruption.

061 Temperature sensor - short circuit, overload or accidental grounding.

064 Flame detector - interruption.

065 Flame detector - short circuit, overload or accidental grounding.

071 Overheating sensor - interruption.

072 Overheating sensor - short circuit, overload or accidental grounding.

090-092-103 The controller (control unit) is faulty.

091 External interference voltage.

Error codes PLANAR D4

Number of LED flashes / Error description

1 Overheat

2 The heater does not start (two automatic start attempts have been exhausted)

3 Flameout

4 Glow plug malfunction

5 Flame indicator malfunction

6 Faulty temperature sensor in the control unit

7 Fuel pump malfunction

8 The heater does not start

9 Shutdown, overvoltage over 30.8 V (15 V for 12 V heater)

Shutdown, undervoltage less than 20 V (10.8 for 12 V heater)

10 Insufficient ventilation to cool the combustion chamber of the heater

11 Air Blower Motor Malfunction

Error codes WEBASTO AirTop 2000/3500/5000 ST

F00 faulty control unit

F01 2 failed start attempts or no flame

F02 flame break (repeated more than 3 times)

F03 voltage drop below acceptable or increase above acceptable

F04 premature flame detection

F05 open circuit or short circuit of the flame sensor (only AT 2000 ST gasoline!)

F06 open circuit or short circuit temperature sensor

F07 Open circuit or short circuit of the metering pump

F08 open circuit or short circuit of the air blower motor, overload or blocking of the air blower impeller

F09 Open circuit or short circuit of the glow plug

F10 overheating

F11 open circuit or short circuit heating limiter

F12 Heater lockout: remove the fuse and insert it back.

F14 incorrect position of the overheating sensor

F15 open circuit or short circuit of the potentiometer on the control


Webasto fault codes PDF – download


If a standard or combi-timer is installed on the heater, then after an emergency lock, a malfunction code will be displayed on its display.

 

If the heater is equipped with a switch as a control, then the code will be displayed as a blinking lamp on the switch (blink code).

 

After 5 short signals, long pulses are issued - the number of these pulses for various faults corresponds to the number after the letter F.

Error code

Description original )

Description translation )

Recommendations

01

Defective control unit

Malfunction of the control unit (faulty control unit, error in the EOL program or defective coolant temperature sensor)

Clear the error, unlock the heater, restart the heater

02

No start

Does not start (no flame detected in the set time)

1) The reason is in the air intake or in the exhaust pipe. 2) The reason is in the fuel system. 3) Check the pump dispenser 4) Check the electrical system of the glow plug.

03

Flame failure

Open flame breakdown of combustion )

 

04

Supply voltage too high

Supply voltage too high.

Check the vehicle electrical system

05

Flame was detected prior to combustion

Flame detected before starting fuel supply

1) The reason is in the air intake or in the exhaust pipe.

2) The reason is in the fuel system. 3) Check the glow plug electrical system

06

Heating unit overheated

Heater overheated

 

07

Heating unit interlocked

Heater blocked

 

08

Metering pump short circuit

Metering (fuel) pump - short circuit

Check electrical fuel system

09

Combustion air fan short circuit

Combustion chamber fan - short circuit

 

0a

Glow plug / flame monitor short circuit

Glow Pin / Flame Sensor - Short Circuit

 

0b

Circulation pump short circuit

Circulation (water) pump - short circuit (or motor overload has occurred)

Circulation pump short circuit

0c

No comunication to air condition

No communication with air conditioning unit

 

0d

Green LED short circuit

Green LED short circuit

 

0e

Yellow LED short circuit

Yellow LED short circuit

 

0f

No configuraton signal

No configuration signal

 

10

Solenoid valve short circuit

Solenoid valve (water) - short circuit

Check coolant switch valve electrical system

eleven

ECU wrong coded

ECU - incorrectly encoded or improperly installed heater (regarding fuel type)

This error can only occur in vehicles equipped with an AN or LIN bus : compare the data on the nameplate with the fuel type of the vehicle. Proceed further according to the data producer vehicle

12

W-bus comunication failure

W-Bus - communication error

 

13

Vehicle fan relay short circuit

Interior Fan Relay - Short Circuit

The reason in the car fan area

fourteen

Temperature sensor short circuit

Coolant temperature sensor - short circuit

 

fifteen

Combustion air fan blocked

Combustion chamber fan blocked

The reason is in the supercharger or in the combustion air intake system (clogged pipe)

16

Battery main switch short circuit

Main power switch - short circuit

 

17

Invalid air flow reduction

Error reduction in air flow

 

19

Glow plug / electronic ignition short circuit

Incandescent pin / electronic ignition - short circuit

Check glow plug electrical system

1a

Flame sensor short circuit

Flame Sensor Short Circuit

 

1b

Overheat short circuit

Overheating sensor short circuit

Check electrical system of temperature sensors

1d

Solenoid valve shed test short circuit

Solenoid valve - short circuit detected

 

1e

Fuel sensor short circuit

Sensor fuel short circuit

 

1f

Nozzle stock heating short circuit

Fuel Injector Heater - Short Circuit

 

twenty

Operation indicator short circuit

Operation Indicator Short Circuit

 

21

Flame indicator short circuit

Flame Detector Short Circuit

 

22

Reference resistance wrong

Exemplary resistance an incorrect value

 

23

Crash interlock activated

Lock when the accident activated

 

24

Car is almost out of fuel

Low levels of fuel

 

25

Fuel pre heating short circuit

Fuel Preheater - Short Circuit

 

26

PCB temperature sensor short circuit

Control unit temperature sensor - short circuit

 

27

Ground contact to the ECU broken

Control Unit Grounding Broken

 

28

Board net energy manager low power voltage

Onboard Power Distribution - Low Voltage

 

29th

Fuel priming still not done

Fill fuel still runs

 

2a

Error in the radio telegram

Error in the radio telegram (error in the radio data packet )

 

2b

Telestart still not programmed

Telestart has not yet been programmed

 

2c

The pressure sensor has short circuit

The pressure sensor has a short circuit

 

2d

The combustion-air fan power circuit is defective

Malfunction in the supercharger circuit (the number of revolutions of the supercharger motor rotation is lower than the required value)

Clear the error, unlock the heater, restart the heater

2e

The glow / ignition- element power circuit is defective

Malfunction in a chain of a glow pin (resistance of a glow pin is out of admissible values)

In the event of a repeated occurrence (> 3): the cause is air intake or the exhaust pipe. Check the electrical circuit pin filament

2f

Flame abort

Flame break

In case of frequent occurrence (> 10 times): 1) The reason is the air intake or in the exhaust pipe. 2) The reason is in the fuel system. 3) Check the pump dispenser 4) Check the electrical system of the glow plug.

32

No start from control idle period

Does not start from Adjustable Pause mode

 

33

Flame monitor signal invalid

Flame sensor invalid value

 

34

Default values entered

The values of the default entered

 

35

EOL programming has not been carried out

EOL programming failed

 

36

Thermal fuse short circuit

Short -circuit fuse fuse

 

37

Coolant temperature during initial start-up too high

Coolant temperature too high during initial commissioning

This error can only appear when the heater is first put into operation (at the vehicle manufacturer): 1) Let the coolant circuit cool down and try putting the heater back into operation. 2) Check the electrical system of the temperature sensors.   

38

Initial starting attempt failed

First attempt to start failed

In case of frequent occurrence (> 10 times): 1) The reason is the air intake or in the exhaust pipe. 2) The reason is in the fuel system. 3) Check the pump dispenser 4) Check the electrical system of the glow plug.

39

Initial starting attempt failed - not restarting

The first attempt to start failed (no restart)

In case of frequent occurrence (> 3 times): 1) The reason is the intake of air or in the exhaust pipe. 2) The reason is in the fuel system. 3) Check the pump dispenser 4) Check the electrical system of the glow plug.

3a

W-bus / LIN-bus shortcircuit to earth

Short circuit in the bus Bus LIN Bus

Malfunction in the field of switching of the bus Bus

3c

Internal control unit error 60

Internal error of control unit 60

Clear the error, unlock the heater, restart the heater

3d

Internal control unit error 61

Internal error of control unit 61  

Clear the error, unlock the heater, restart the heater

3e

Internal control unit error 62

Internal error of control unit 62  

Clear the error, unlock the heater, restart the heater

3f

Wrong version dataset loaded

I uploaded the wrong software software   

Clear the error, unlock the heater, restart the heater

45

Short circuit / open circuit of heating relay

Relay block error (open / short heater relay)

 

4c

Overvoltage component protection

High voltage for component protection

Check the vehicle electrical system

fifty

User interface idle-mode (no-communication)

The control panel has no connection

 

51

User interface has communication fault

The control panel has a communication error

 

52

User interface send no defined operating mode

The control panel sends an undefined mode of operation

 

53

Heater fan status message negative

Heater Fan Negative Message

 

54

Heater fan status bus has short circuit to UB

Heater Fan - Short to Ground

 

55

Temperature water sensor failure

Coolant temperature sensor defective

 

56

Temperature water sensor short circuit to UB

Coolant temperature sensor - short to ground

 

57

Overheating water temperature sensor

Coolant temperature sensor overheating

 

58

Overstepping water temperature sensor gradient

Coolant temperature sensor - wrong gradient

 

59

Overheating blow temperature sensor

Fan Temperature Sensor Overheat

 

5a

Overstepping low temperature sensor gradient

Temperature Sensor Low Gradient

 

5b

Overheating pcb temperature sensor

PCB Temperature Sensor - Overheating

 

5c

Overstepping pcb temp sensor gradient

PCB Temperature Sensor - Incorrect Gradient

 

5d

Cabin temperature sensor failure

Interior temperature sensor malfunction

 

5e

Flame detector gradient failure

Incorrect flame sensor gradient

 

5f

Emergency cooling

Emergency cooling

 

62

Customer specific fault 3

Overflow timer value DP max

In case of frequent occurrence (> 3 times): 1) The reason is the intake of air or in the exhaust pipe. 2) The reason is in the fuel system. 3) Check the pump dispenser 4) Check the glow plug electrical system

81

EOL checksum error

Error control the amount of EOL

Clear the error, unlock the heater, restart the heater

82

No start during test-run

Doesn't start during test run

This error can only appear when the heater is first put into operation (at the vehicle manufacturer ): 1) The reason is in the air intake or in the exhaust pipe. 2) The reason is in the fuel system. 3) Check the pump dispenser 4) Check the electrical system of the glow plug

83

Flame failure

Bad flame (During the warm-up cycle, the flame went out more times ( FAZ ) than programmed in the EEPROM ) 

In case of frequent occurrence (> 3 times): 1) The reason is the intake of air or in the exhaust pipe. 2) The reason is in the fuel system. 3) Check the pump dispenser 4) Check the glow plug electrical system

84

Operating voltage too low

Supply voltage too low.

1) Check with a simple formula: is the warm-up time longer than the trip time? 2) Check the power supply to the onboard network of the car     

85

Flame was detected after combustion

Flame detection after combustion

 

87

Heater lock-out permanent

Permanent heater lock

1) Release the lock, try to restart the heater. 2) To consider further messages about errors and to follow the recommendations       

88

Fuel pump failure

Dosing (fuel) pump - open circuit (or the circuit closes to +)

Check electrical fuel system

89

Combustion air fan interruption

Combustion chamber fan - open circuit (or the circuit closes to +)

Check supercharger electrical system

8a

Glow plug / flame monitor interruption

Glow Pin / Flame Sensor - Open

 

8b

Circulation pump interruption

Circulation (water) pump - open circuit (or the circuit closes to +)

Check the coolant circuit electrical system

8d

Green LED interruption

green LED open

 

8e

Yellow LED interruption

Yellow LED open

 

90

Solenoid valve interruption

Solenoid valve - open circuit (or the circuit closes to +)

Check coolant switch valve electrical system

91

Control unit locked or coded as neutral

The control unit is locked or encoded as neutral

 

92

Command refresh failure

Error updating a command (Error in processing commands. If there is no functioning, or shutdown by mistake)

Malfunction in the field of switching of the bus Bus

94

Temperature sensor interruption

Temperature sensor - open circuit (or the circuit closes to +)

Check electrical system of temperature sensors

95

Combustion air fan tight

Combustion chamber fan - difficult turning

 

97

Overheat sensor position wrong

Overheat sensor invalid value

 

98

Fault 152 (Power supply interruption)

Power outage

 

99

Glow plug / electronic ignition unit interruption

Incandescent pin / electronic ignition - open circuit (or the circuit closes to +)

Check glow plug electrical system

9a

Flame sensor interruption

Flame Sensor Open

 

9b

Setpoint transmitter invalid

Setpoint Transmitter Error

 

9c

Intelligent undervoltage detection

Intelligent low voltage detection

1) Check with a simple formula: is the warm-up time longer than the trip time? 2) Check the power supply to the onboard network of the car

9d

Solenoid valve shed test interruption

Solenoid valve - an open circuit was detected during the test

 

9e

Fuel sensor interruption

Fuel Sensor Interrupt

 

9f

Nozzle stock heating interruption

Preheater fuel injector breakage

 

a0

Operating indicator interruption

Operation Indicator Interruption

 

a1

Flame indicator interruption

Flame Indicator Interrupt

 

a5

Fuel pre heating interruption

Pre -heating fuel interrupt

 

a6

PCB temperature sensor interruption

Control Unit Temperature Sensor - Interrupt

 

a8

Communication board net energy manager error

Onboard Energy Distributor Error

 

aa

Send on W-Bus not succeed

Sending data via Bus - failed (even after a 4-fold retry, no response or noisy response)

Malfunction in the field of switching of the bus Bus

ab

Overheat sensor interruption

Overheating sensor - open circuit (or the circuit closes to +)

Check electrical system of temperature sensors

ac

The pressure sensor failure

Pressure Sensor Error

 

b6

Thermal fuse interrupted

Fuse fuse interrupted

 

ff

Unknown error code

Unknown error

 There are 3 cells in the TTC for storing errors; with ff , there are no errors.

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